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Privacy Policy
Spice Herbals And Amenities Private Limited (“Spice
Herbals”) has created this web site Privacy Policy in order to
demonstrate that it is committed to implementing measures designed to protect
the privacy of those using our services and accessing this website www.oldtreestore.com.
This Privacy Policy is formulated in accordance with the Information Technology
Act, 2000 (“IT Act”) read along with the Information
Technology (Reasonable Security Practices and Procedures and Sensitive Personal
Date or Information) Rules, 2011 (“IT Rules”).
The domain name www.oldtreestore.com (hereinafter
referred to as “Website”) is owned by Spice Herbals, a company incorporated
under the Companies Act, 2015 with its registered office at Sf-1,Pearl’s
Omaxe,Netaji Subhash Place , Pitampura-110034.
It is clarified that “Spice herbals” shall include its affiliates and associate
companies, directors, officers or employees. The following discloses our
information gathering, usage and dissemination practices for the Website. By
using or accessing the Website you hereby accept and consent to the terms of
this Privacy Policy. Please note that our Website may contain links to websites
of other organizations and when you access such external links, they may have
different privacy policies specific to those websites. We encourage you to read
all privacy policies posted on the websites that you visit. If you do not agree
with any terms of this Privacy Policy, please do not use this Website or submit
any personal information or sensitive personal information to Spice Herbals.
Throughout this document, “we”, “us”, “our”, “ours” refer to Spice Herbals. The
terms “client”, “user”, “you”, “your” and “yourself” or similar terminology are
all in use in reference to the individual user of this Website.
- Information
We May Collect
Spice Herbals may collect (i) personally
identifiable information like name, telephone number, e-mail address, etc.;
(ii) personal information; and (iii) sensitive personal information. While you
can browse some sections of our Website without requiring registration, certain
activities (such as placing an order) or accessing certain areas of the Website
shall require you to register. We may also maintain a record of your product
interest and acquire information about you for our present and/or future affiliates.
The IT Act and the IT Rules define personal information as any information that
relates to a natural person, which, either directly or indirectly, in
combination with other information available or likely to be available with a
body corporate is capable of identifying such person.
The IT Act and the IT Rules define sensitive personal date or information of a
person as meaning such personal information which consists of information
relating to: (i) password, (ii) financial information such as Bank accounts,
debit or credit card, (iii) physical, psychological and mental health
condition, (iv) sexual orientation, (v) medical records and history, (vi)
biometric information, (vii) any detail relating to the above as provided to
the body corporate for providing a service, and (viii) any of the information
received under each of the heads by the body corporate for processing, or to be
stored or processed under a lawful contract. Provided that, any information
that is freely available or accessible in public domain or furnished under the
Right to Information Act, 2005 or any other law for
the time being in force shall not be regarded as sensitive personal date or
information for the purposes of the IT Rules.
If you decide to purchase our products or avail our services, our third-party
services providers may need to collect certain additional information, like
your credit or debit card number and expiration date, bank routing and account
number.
Device Information. When you are connected to our services via custom
applications (apps), we may collect device-specific information such as your
device model, operating system, unique device identifiers, and mobile network
information. We may associate your unique device identifier or phone number
with information that you may have used to register for certain services or
purchase products. Server logs that are maintained by us or by our third-party
service providers may contain information about the services that you have
used, and your device-specific information. We may also maintain digital
communication logs that track information like your phone number, calling-party
number, forwarding numbers, time and date of calls, duration of calls, SMS
routing information. We may use your device’s IP address or MAC address to
track device-event information such as crashes, system activity, hardware
settings, browser type, browser language, the date and time of your request and
referral URL.
Specialized Information. We may collect and store information (including
personal information) locally on your device using mechanisms such as browser
web storage (including HTML 5) and application data caches. Certain services
may include a unique application number in connection with the installation of
apps. This number and information, including, without limitation, operating
system type and app version number may be sent to our service providers when
you install, update or uninstall apps. We may also collect and process
information about your actual location.
At other times, Spice Herbals may collect information that cannot be used to
identify you. For example, we may aggregate non-personal information about you
and other customers who visit our Website. Aggregated information will not
contain any information that can be linked directly back to you.
- How
We Collect Information
Spice Herbals may use any number of tools to collect information about you,
your computer access points, mobile devices, and the web browser that you use
to connect to our Website or digital applications. For example, “cookies” are
text files that we place on your computer or mobile device when you visit our
Website. We may use cookies to personalize your interactions with our Website.
You do not have to accept our cookies and you may set your browser to restrict
their use and you may delete them after they have been placed on your computer
or mobile devices. If you do not accept or delete our cookies, our Website may
take more time to work, or may not function properly. Effective consent may be
provided by using your browser settings, as long as you take positive action.
Before using our Website, you are advised to check your current browser
settings to ensure that the settings reflect your consent for Spice Herbals to
place cookies on your devices.
Spice Herbals may also collect additional information from your web browser
each time you visit our Website. We may collect information about the pages
that you visit and the time spent on each web page or area of the Website, the
promotions or advertisements that you click on, and other actions that you take
while using our Website. This information may include your Internet Protocol
(“IP”) address, the type of browser, the time that your browser was used to
access our Website, and the referring web site’s address.
Our Internet service providers may also use other standard web-based
technologies to analyze your movements while accessing our Website. The
technologies include web “beacons,” “pixel tags,” and “clear gifs.” These
technologies help us ascertain the effectiveness of our product and service
campaigns and marketing programs, allow us to customize the services offered on
or through our Website, and help determine the best use for our Website’
content, and product and service offerings. Some of this information, including
the IP address, may be stored on our Internet service provider’s server logs,
and may be available for extended periods of time.
- Choice
Spice herbals allows you to choose (opt out) whether your information is to be
disclosed to a non-related third party for purposes other than Spice Herbals
related communications, business or services. For sensitive personal
information, e.g., financial information, Spice Herbals will give individuals
the opportunity to explicitly (opt in) consent to the disclosure of the
information for a purpose other than the purpose for which it was originally
collected or subsequently authorized by the individual. Spice Herbals shall
treat sensitive personal information received from an individual the same as
the individual would treat it.
For Users in India. You have the right to withdraw your consent to the use,
disclosure or transfer of your information. However, in such event we reserve
the right to refuse or limit your access and use of our Website and any of
their features, including the services offered by us. You also have the right
to update or correct your information provided to us and the right to opt out
of providing us information. You may exercise such rights by communicating the
same to our Privacy/Grievance Officer using the contact details given in this
Privacy Policy.
The information contained on our Website is for general information purposes
only. While we endeavour to keep the information up to date and correct, we
make no representations or warranties of any kind, express or implied, about
the completeness, accuracy, reliability, suitability or availability with
respect to the Website or the information, products, services, or related
graphics contained on our Website for any purpose. Any reliance you place on
such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without
limitation, indirect or consequential loss or damage, or any loss or damage
whatsoever arising from loss of data or profits arising out of, or in
connection with, the use of this website. Through this website you are able to
link to other websites which are not under the control of Spice Herbals. We
have no control over the nature, content or availability of those sites. The
inclusion of any links does not necessarily imply a recommendation or endorse
the views expressed within them.
- Use
and Disclosure of Your Personal Information
At times may use the services of independent companies to provide certain
services to you, including, without limitation, website hosting services,
credit card processing, product promotions, order processing and shipping
services, and visitor surveys. Spice Herbals may share your personal
information with the Internet service providers as appropriate under our
business models. We do not share personally identifiable information with
non-related third parties without your consent, except to the extent necessary
to complete your request for products and services offered through our Website.
Spice Herbals may use your personal information to contact you via mail,
e-mail, landline or mobile device in order to give you updates about Spice
Herbals special events, new services, payment confirmations, current
information regarding our products, or other promotions that may be of interest
to you. We also use return e-mail addresses to answer the e-mail we receive
from you. Your e-mail address will not be shared with non-related third parties
for use with their direct marketing programs, other than to comply with
applicable laws. We may also use your IP address, or unique devices
identification numbers to help protect Spice Herbals and our Internet service
providers from fraud.
Additional uses of your non-personal and personal information will allow us to tailor
products and services specific to your needs, to help organize and manage our
relationship with you or your business, to conduct business, to provide you
with customer and guest support, to perform functions that are described to you
at the time of collection, and to enforce our Website’s Terms of Use. We
reserve the right to provide non-personal identifying information, such as
aggregate data, to third parties.
We may also use non-personal aggregate information to improve our Website. For
example, our Internet Service providers may report to us that there were a
particular number of visitors to a certain area of our Website, or that a
certain number of businesses or a certain number of individuals completed our
registration forms in particular areas of our Website. Such information may
also be used to analyze the effectiveness of our business and advertising
models.
We may share your information, including personal information and sensitive
personal information among our subsidiaries, group companies, affiliates,
vendors, suppliers and subcontractors for processing, in order to provide you
the best quality of services or for internal reasons, primarily for business
and operational purposes. Such subsidiaries, group companies, affiliates,
vendors, suppliers and subcontractors may be located within or outside India.
Spice Herbals may also disclose your personal information as is necessary to:
(a) comply with a subpoena or court order; (b) cooperate with law enforcement
or other government agencies; (c) establish or exercise our legal rights; (d)
protect the property or safety of our company and employees, contractors,
vendors, suppliers, and customers; (e) defend against legal claims; (f) help
with internal and external investigations; or (g) as otherwise required by law
or permitted by law. We may disclose your information in connection with the
sale or merger of a Spice Herbals or any transaction that involves the sale or
assignment of some or all of our assets.
- Data
Storage and Security
Spice Herbals implements a variety of security measures to maintain the safety
of your personal information when you place an order. These security measures
include: (i) password protected directories and databases to safeguard your
information, (ii) SSL (Secure Sockets Layered) technology to ensure that your
information is fully encrypted and sent across the Internet securely or PCI
Scanning to actively protect our servers from hackers and other
vulnerabilities.
Spice Herbals makes reasonable efforts to ensure that our Internet service
providers have implemented physical, electronic, and procedural security
measures to assist with safeguarding your personal information, and to help
protect against unauthorized access and disclosure. Your information collected
by us is stored on our systems in India and/or outside the territory of India,
by us or our subsidiaries, group companies, affiliates, vendors, suppliers and
subcontractors. By providing information to us in any manner including
accessing our Website, you consent to such storage of information as
contemplated herein. Notwithstanding our efforts, the Internet has inherent
security risks. Spice Herbals cannot promise, and you should not expect, that
your personal information, personal searches, and other communications will
always remain secure. You should take care with regard to how you handle and
disclose your personal information or any username or password that you are
required to use to access services on our Website.
- Children
and Data Collection
Our Website is directed to be used by adults only and our Website’s content is
not directed toward collecting information from anyone who is under the age of
18 (eighteen). We do not knowingly collect personal information from children
or minors. If Spice Herbals or its Internet service providers become aware that
a child or minor has provided us with personal information without parental
consent, that information will be deleted from our databases. If you have
questions about personal information that may have been submitted by a child,
please email us at support@oldtreestore.com
- Access
to and Modification of the Information Collected
The first time that you provide us with registration information through our
Website, you may be offered the opportunity to subscribe to and receive
additional information about our products and services. After your first use,
you can change your initial choices by contacting our customer service e-mail
at support@oldtreestore.com. Each commercial e-mail that we send to you will
offer you the opportunity to opt-out of continuing to receive such messages. We
may take up to 10 (ten) business days to process your opt-out requests. In some
instances, we may have already shared your information with one of our
authorized third parties before you changed your information preferences, and
you may briefly continue to receive e-mail even after you have opted out. For any
grievances related to the use of your personal information or sensitive
personal information, you may contact us at:
Contact info: 011-45061726
E-mail at : support@oldtreestore.com
- Data
Integrity
Spice Herbals will only process personal information and sensitive personal
information in a way that is compatible with and relevant for the purpose for
which it was collected or authorized by you.
- Enforcement
Spice Herbals uses a self-assessment approach to assure compliance with this
Privacy Policy and periodically verifies that the policy is accurate,
comprehensive for the information intended to be covered, by our privacy
principles. We encourage interested persons to raise any concerns using the
contact information provided and we will investigate and attempt to resolve any
complaints or disputes regarding the use and disclosure of personal information
and sensitive personal information in accordance with the principles.
- General
Information and Privacy Support Contact
Spice Herbals may update this Privacy Policy from time to time, and you should
take the time to review it each time that you visit our Website. By using our
Website or providing us with personal information or sensitive personal
information after we update this Privacy Policy, you agree to this Privacy
Policy as revised. Spice Herbals is committed to protecting your personal
privacy. If you have questions or comments about our efforts to protect your
personal privacy, or if you require additional information Spice Herbals
privacy commitment, please contact us.
Worldwide Copyright © Spice Herbals & Amenities Pvt. Ltd. (brand owners Spice Herbals & Amenities). All worldwide rights reserved.